From Chat to Sale
Shoppers often abandon carts when FAQs fall short. What if your site could engage them instantly with real-time conversations—right when they hesitate?
Contact management
Unify and
Expand with Chat
Quickly import your existing customer base from CSV files or APIs to instantly engage with them. Add customers to automated marketing flows or broadcast audience lists for personalized outreach.
Contact management
Auto-generate
customer profiles
Effortlessly attract new customers through click-to-chat ads, links, QR codes, or website widgets, and automate workflows to capture their details as contact properties.
Contact management
Boost operations
with messaging
Sync customer data across Shopify, HubSpot, and Salesforce with ease. Map contact properties once to automate imports and updates, ensuring seamless cross-platform experiences.
Data Management
Manage CRM data with a side-by-side conversation view
Grow your lead pipeline
Customize lead capture forms to collect emails, phone numbers, and qualifying information. Gate access to chat support while building your marketing database at scale.
Link Customers to Their Data
See detailed records beside chats. With full history in view, agents get the context they need to impress fast
Auto Data Updates
Automate data entry to streamline operations—for example, create appointments instantly when customers complete a WhatsApp chatbot form.
Customer Segmentation
Create customer segmentation to power personalized journeys
Spot Customers by Behavior
Apply unique labels to contacts for easy inbox filtering. Easily group customers by demographics, buying behavior or preferences for automated campaigns to guide them down the marketing funnel.
Edit Customer Info Instantly in Inbox
Access and modify contact properties, logs, media, and files during chats to fuel more personalized interactions. Customize broadcast messages with dynamic content based on contact properties to resonate with customers.
Smart Segmentation
Simplify your segmentation with dynamic contact lists get automatically updated when customer behavior changes. Keep your marketing campaign effective by delivering the right message to the right people.